-  Collection management

The Customer keeps up with its monthly/quarterly payments. At the time the Customer fails to meet her due payments, gets into an arrears and becomes delinquent. At this stage, "soft" and a bit later "hard" collection process will be employed to receive all due payments.

The collateral management module includes:

Integrated to all other applications (receives various information)

All information available in ONE screen

Contracts/Accounts/Incasso's outstandings and standings

Dunning letters sent / calls made

Promises (kept/broken)

Free format message (history any interaction with the Customer)

Support for "special" contact list

available for "delinquency" managed as well as "classified" managed Customers

Canned reports such as:
    - Productivity (# outgoing calls etc.)
    - Effectiveness (# of taken and kept promises etc.)
    - Statuses

and finally, (as always) all activities logged in UM


More information will be made available soon at HERE